We've found that this occurs most commonly with images rotated in the Mac OS.
Different devices and computer programs will handle rotation differently. Your image may contain metadata that tells a program to perform a rotation when displaying it and not all programs will recognize that information consistently.
If you are experiencing this issue:
- You will need to adjust the image orientation on your computer before uploading it back into Brandboom.
- We recommend opening the image in a program that saves the image dimensions as it is shown to ensure correct handling.
- If the issue persists, you can try rotating and saving it on the computer the "wrong way" and then rotating back to the upright position and save it again.