- Brandboom Help Center
- Account Management
- My Account
Downgrade your Account or Request Cancellation
Downgrades must be processed by a Brandboom Administrator and can easily be done by starting a request on your Subscription page.
1) Head over to your Subscription page and click on the Switch Plan button.
![screenshot-manage.brandboom.com-2021.05.10-15_23_07](https://support.brandboom.com/hs-fs/hubfs/screenshot-manage.brandboom.com-2021.05.10-15_23_07.png?width=688&name=screenshot-manage.brandboom.com-2021.05.10-15_23_07.png)
2) At the bottom, select the Free option and then Request Downgrade.
![screenshot-manage.brandboom.com-2021.05.10-15_24_08](https://support.brandboom.com/hs-fs/hubfs/screenshot-manage.brandboom.com-2021.05.10-15_24_08.png?width=688&name=screenshot-manage.brandboom.com-2021.05.10-15_24_08.png)
![screenshot-manage.brandboom.com-2021.05.10-15_25_47](https://support.brandboom.com/hs-fs/hubfs/screenshot-manage.brandboom.com-2021.05.10-15_25_47.png?width=688&name=screenshot-manage.brandboom.com-2021.05.10-15_25_47.png)
3) After answering a few quick questions for some feedback, a message will be shown and an account manager will contact you within 24 - 48 hours.
![](https://support.brandboom.com/hubfs/Knowledge%20Base%20Import/downloads.intercomcdn.comio1433595502c9c4dd783f39957c568da7dimage-2.png)