# Brandboom Help Center > How can we help you sell more? ## Getting Started - [Glossary](https://support.brandboom.com/en/articles/14114556-glossary.md): Reference common Brandboom terms for presentations, showrooms, collections, pricing, teams, order statuses, shipment statuses, payment statuses, export statuses, and inventory tracking. - [Feature Updates](https://support.brandboom.com/en/articles/14115914-feature-updates.md): Review Brandboom feature updates covering invoicing, PayPal, private invites, Shopify, shipping, returns, marketplace tools, and buyer workflow improvements across recent releases. - [Welcome to Brandboom](https://support.brandboom.com/en/articles/14121762-welcome-to-brandboom.md): Get a quick introduction to Brandboom and the core steps to get started: create products and presentations, distribute them to buyers, and collect orders, invoices, and payments. - [Downgrade Your Account or Request Cancellation](https://support.brandboom.com/en/articles/14115928-downgrade-your-account-or-request-cancellation.md): Learn how to request a downgrade or cancellation from your Subscription page, submit feedback, and wait for a Brandboom Account Manager to complete the request. - [Understand the Unallocated Subscription Funds Message](https://support.brandboom.com/en/articles/14119555-understand-the-unallocated-subscription-funds-message.md): Understand why the Unallocated Subscription Funds message appears, when subscription fees can be transferred between users, when extra charges show up, and when to contact Support for downgrade help. - [Fix a Failed Subscription Payment](https://support.brandboom.com/en/articles/14119588-fix-a-failed-subscription-payment.md): Fix a failed Brandboom subscription payment by updating your card on file, manually paying the subscription invoice, and contacting Support if the issue continues. - [Update the Credit Card on Your Subscription](https://support.brandboom.com/en/articles/14119925-update-the-credit-card-on-your-subscription.md): Update the credit card on your Brandboom subscription by opening Account \> Subscription, then using the Change button on the Subscription page to replace your payment method. - [Require Single Sign-On \(SSO\) for Your Team](https://support.brandboom.com/en/articles/14120140-require-single-sign-on-sso-for-your-team.md): Require team members to sign in with Google by enabling Single Sign-On in your company settings. Once enabled, inside-team users can no longer use email-and-password login. - [Upgrade and Pay for Your Subscription](https://support.brandboom.com/en/articles/14120431-upgrade-and-pay-for-your-subscription.md): Upgrade your Brandboom subscription from the Subscription page by choosing a monthly or annual plan, clicking “Switch,” and completing the change with “Save and Pay.” - [Set Up and Manage Two-Factor Authentication \(2FA\)](https://support.brandboom.com/en/articles/14120531-set-up-and-manage-two-factor-authentication-2fa.md): Learn who must use two-factor authentication in Brandboom, how to set it up with a phone verification code, how trusted devices work, and where owners and users can manage 2FA settings. - [How Individual User Subscriptions Work](https://support.brandboom.com/en/articles/14121426-how-individual-user-subscriptions-work.md): Learn how Brandboom subscriptions work per individual user, how paid access affects teams, and why free users on a team keep the limitations of a Free login. - [Change the Email Address on Your Login](https://support.brandboom.com/en/articles/14121693-change-the-email-address-on-your-login.md): Learn how to change the email on your Brandboom login, when to swap users instead, and what to do if the new email address is already tied to another account. - [How Mixed Subscriptions Work for Teams and Outside Users](https://support.brandboom.com/en/articles/14121979-how-mixed-subscriptions-work-for-teams-and-outside-users.md): Learn how mixed subscriptions work across Brandboom teams, when Outside Users can be on different plans, what limitations apply, and how to set up separate accounts or teams. - [Manually Pay an Unpaid Subscription Invoice](https://support.brandboom.com/en/articles/14122803-manually-pay-an-unpaid-subscription-invoice.md): Manually pay an unpaid Brandboom subscription invoice by opening Billing, selecting the red unpaid invoice, and clicking Pay to charge the card on file. - [Change Your Password](https://support.brandboom.com/en/articles/14122903-change-your-password.md): Change your Brandboom password from Account \> Profile, then click Change under password. If this is your first password change after a reset, use the temporary password from your email as your old ... - [Add or Manage Billing Contacts](https://support.brandboom.com/en/articles/14123163-add-or-manage-billing-contacts.md): Learn how to open the Billing page in Brandboom, review subscription invoices, and add another billing contact with their name, email, and phone number. - [Create Your First Product \(Part 1\)](https://support.brandboom.com/en/articles/14115931-create-your-first-product-part-1.md): Learn how to create a product in Brandboom by opening Products, using Create, uploading and selecting images, entering a Style ID, adding color options, and preparing for the next setup step. - [Create Your First Product \(Part 2\)](https://support.brandboom.com/en/articles/14121900-create-your-first-product-part-2.md): Learn how to finish creating a product by adding sizes, filling in pricing and taxonomy details, saving the product, bulk editing taxonomy, and understanding plan-based product sharing limits. - [Distribute Your First Presentation](https://support.brandboom.com/en/articles/14115932-distribute-your-first-presentation.md): Learn the main ways to distribute a Brandboom presentation: generate a PDF line sheet, share a live Brandboom link, or present from the iPad app online or offline. - [Create Your First Presentation](https://support.brandboom.com/en/articles/14121232-create-your-first-presentation.md): Learn how to create a Brandboom presentation by naming it, selecting products from your library, adjusting settings like pricing and fonts, and getting it ready to share with buyers. - [Review and Process an Order as a Seller](https://support.brandboom.com/en/articles/14121244-review-and-process-an-order-as-a-seller.md): Learn what happens after a buyer places an order, including where to find orders, how Processing and Complete statuses work, and the invoicing options available on StartUp and Business plans. ## Product Management - [Duplicate a Product](https://support.brandboom.com/en/articles/14115919-duplicate-a-product.md): Learn how to duplicate products from Tile and List View, create copies in bulk, and identify the duplicated item by the automatically added “Copy” text in the Style ID. - [Manage Active and Inactive Products](https://support.brandboom.com/en/articles/14119643-manage-active-and-inactive-products.md): Learn how active and inactive product statuses affect product visibility, buyer ordering, account limits, and order behavior, plus how to filter inactive items and switch products back to active. - [Add and Use Barcodes on Products and Orders](https://support.brandboom.com/en/articles/14121137-add-and-use-barcodes-on-products-and-orders.md): Learn how to add a barcode to a product, use the camera-based barcode scanner while editing products or building orders, and understand current barcode and Bluetooth scanner limitations. - [Delete a Product Permanently](https://support.brandboom.com/en/articles/14121314-delete-a-product-permanently.md): Learn how to permanently delete products from Tile View or List View, when to use Inactive instead, and the important limits around deleting products in Brandboom. - [Choose Split or Combine Display for Product Options](https://support.brandboom.com/en/articles/14121337-choose-split-or-combine-display-for-product-options.md): Learn when to display product options as separate items or as one combined product, and how split versus combine affects product tiles, colorway display, and buyer browsing. - [Mass Edit Product Attributes in List View](https://support.brandboom.com/en/articles/14122524-mass-edit-product-attributes-in-list-view.md): Learn how to mass edit multiple products in List View by selecting items, choosing Mass Edit from the dropdown, and applying, replacing, or clearing attributes across all selected products at once. - [Split or Merge Product Options](https://support.brandboom.com/en/articles/14123512-split-or-merge-product-options.md): Learn how to split one multi-option product into separate products or merge separate products into one combined style, including updating product photos after a split and the Style ID requirement f... - [How to Use and Create Custom Options](https://support.brandboom.com/en/articles/15293494-how-to-use-and-create-custom-options.md): This article provides sellers with a step-by-step guide on how to enable, configure, and apply the Custom Options feature to their products, including a preview of the end-buyer experience. - [Upload Product Images](https://support.brandboom.com/en/articles/14115922-upload-product-images.md): Learn how to open the Media Bin, upload product images, watch them process into thumbnails, and follow Brandboom’s recommended file types and image sizes. - [Upload or Delete Product Media](https://support.brandboom.com/en/articles/14115924-upload-or-delete-product-media.md): Learn how to upload images to the Media Bin, attach them to products, delete unused media in Image Edit Mode, and follow Brandboom’s recommended image file types and sizes. - [Assign Product Images to Options](https://support.brandboom.com/en/articles/14120230-assign-product-images-to-options.md): Assign images to product options by choosing an image, clicking “+ Option,” linking it to the correct option, and repeating as needed. Buyers then see the matching image when they select that optio... - [Upload Product Videos](https://support.brandboom.com/en/articles/14120308-upload-product-videos.md): Upload product videos from the Media Bin by selecting a file, starting the upload, and following supported format, size, and plan requirements for product video features. - [Auto-Match Images to Products](https://support.brandboom.com/en/articles/14121325-auto-match-images-to-products.md): Learn how to use Auto Match to pair uploaded images with products in bulk by matching image file names to Style IDs and Option Codes, reviewing the suggested matches, and saving the results. - [Add, Copy, Remove, and Reorder Product Images](https://support.brandboom.com/en/articles/14121356-add-copy-remove-and-reorder-product-images.md): Learn how to add images from the Media Bin to a product, make duplicate image copies, remove images back to the Media Bin, and reorder product image thumbnails. - [Optimize Product Images](https://support.brandboom.com/en/articles/14121361-optimize-product-images.md): Follow Brandboom image guidelines for file type, size, dimensions, DPI, cropping, and export quality so product photos stay sharp, load quickly, and preserve as much original detail as possible. - [Add Prepacks and SKUs to a Product](https://support.brandboom.com/en/articles/14115915-add-prepacks-and-skus-to-a-product.md): Learn how to add SKUs and Prepacks to your products. Define Prepacks for buyers to purchase in set size ratios, and add SKUs by either manually inputting them or using the auto-generate feature for... - [Rename a Size Value on a Product](https://support.brandboom.com/en/articles/14119982-rename-a-size-value-on-a-product.md): Rename a product size value with Find & Replace, confirm updates on ordered products, and learn when duplicate sizes like “S” and “Small” can be merged with Support’s help. - [Use SOS Edit to Update Style IDs, Options, and Sizes](https://support.brandboom.com/en/articles/14119992-use-sos-edit-to-update-style-ids-options-and-sizes.md): Use the SOS Edit panel to update Style ID, Option Code, Size, or SKU details for multiple products at once by selecting products, opening Show SOS, and switching between SOS and SKU modes. - [Fix the Size Order on a Product](https://support.brandboom.com/en/articles/14120047-fix-the-size-order-on-a-product.md): Fix size order issues on a product by creating or applying the correct Size Chart so sizes display in the intended sequence after an import or setup mistake. - [Disable Selling or Set Individual SKUs as Inactive](https://support.brandboom.com/en/articles/14121027-disable-selling-or-set-individual-skus-as-inactive.md): Learn how to disable selling or set individual SKUs inactive, how each status behaves in processing orders, and what buyers and sellers will see when SKU rows or full options are changed. - [Add a Prepack to a Product](https://support.brandboom.com/en/articles/14122784-add-a-prepack-to-a-product.md): Learn what prepacks are in Brandboom, how to add them to a product with size ratios, how they appear on order forms, and how to disable prepacks in Presentation Settings when needed. - [Add Sizes to a Product with a Size Chart](https://support.brandboom.com/en/articles/14122823-add-sizes-to-a-product-with-a-size-chart.md): Learn how to create or apply a Size Chart to products in List View using Show SOS, enter sizes separated by commas, and note that sizes can’t be changed after products are tied to an order. - [Set Up Price Lists for Products and Presentations](https://support.brandboom.com/en/articles/14121831-set-up-price-lists-for-products-and-presentations.md): Set up Brandboom Price Lists for alternate currencies or custom pricing, update product prices individually or by Excel import, and choose the right Price List for each presentation. - [Set Different Prices for Product Sizes or Options](https://support.brandboom.com/en/articles/14123360-set-different-prices-for-product-sizes-or-options.md): Learn how to assign different prices to product sizes or options by opening Show SKUs, editing each SKU price directly, and saving the changes from the SKU widget. - [Set Up Volume Discounts \(Price Breaks\)](https://support.brandboom.com/en/articles/14123725-set-up-volume-discounts-price-breaks.md): Learn how to create volume discount tiers on products, enable them on presentations, and have discounts apply automatically on order forms when buyers reach qualifying quantities. - [Move Shipped Units Out of Inventory with Exported Status](https://support.brandboom.com/en/articles/14115930-move-shipped-units-out-of-inventory-with-exported-status.md): Learn when to mark an order as Exported, how exported units appear in the inventory table, and how to move those units to Archived by using Replace Inventory instead of Adjust. - [Update Inventory Correctly](https://support.brandboom.com/en/articles/14119578-update-inventory-correctly.md): Learn how to update Brandboom inventory correctly by using Adjust versus Replace, accounting for committed and exported units, previewing the results, and calculating the right Replace value to pre... - [Return Exported Units Back Into Inventory](https://support.brandboom.com/en/articles/14120776-return-exported-units-back-into-inventory.md): Learn when exported inventory units return automatically, when they stay archived after inventory changes, and how to manually add those units back using Replace or Adjust in the inventory table. - [Clear Inventory Values on a Product](https://support.brandboom.com/en/articles/14120796-clear-inventory-values-on-a-product.md): Clear product inventory limits by resetting SKU inventory values to blank manually or by importing a spreadsheet with INF, after confirming completed and exported orders won’t interfere. - [Find and Clear Committed Inventory Units](https://support.brandboom.com/en/articles/14120914-find-and-clear-committed-inventory-units.md): Find orders holding committed inventory units, filter for missing exports, mark those orders as Exported, and confirm committed and exported units now match before your next inventory update. - [Hide Exact Inventory Counts with SKU Count Cutoff](https://support.brandboom.com/en/articles/14121147-hide-exact-inventory-counts-with-sku-count-cutoff.md): Learn how to enable SKU Count Cutoff so inventory above 100 displays as 99+ on product tiles and individual SKUs instead of showing the exact unit count. - [Inventory Overview: At-Once, Future, and Ship Windows](https://support.brandboom.com/en/articles/14121294-inventory-overview-at-once-future-and-ship-windows.md): Explains Brandboom’s three order inventory types—At-Once, Future/Pre-book, and Ship Windows—when to use each, how stock behaves, and where these options appear in orders and Presentation Settings. - [Update Inventory in Bulk with a Spreadsheet](https://support.brandboom.com/en/articles/14121407-update-inventory-in-bulk-with-a-spreadsheet.md): Update Brandboom inventory in bulk by editing an exported product spreadsheet or using the Inventory Template, then importing the file through the Update SKU Inventory workflow. - [Set Up Inventory Deduction for At-Once Orders](https://support.brandboom.com/en/articles/14121434-set-up-inventory-deduction-for-at-once-orders.md): Set up Brandboom inventory deduction by entering starting inventory, choosing At-Once or Future ordering on presentations, showing inventory to buyers if needed, and marking At-Once orders Complete... - [Inventory Table Terms Explained](https://support.brandboom.com/en/articles/14121720-inventory-table-terms-explained.md): Reference the inventory table terms in Brandboom, including Adjust, Replace, Inventory, Processing, Confirmed, Available, Exported, and Archived, so you can update stock counts correctly. - [Edit Inventory Manually for Specific SKUs](https://support.brandboom.com/en/articles/14121987-edit-inventory-manually-for-specific-skus.md): Manually edit inventory by opening the Inventory Table from tile view, list view, or the SOS/SKU panel, then using Adjust or Replace to update starting and available inventory values. - [Set Up and Use Ship Windows for Inventory](https://support.brandboom.com/en/articles/14123960-set-up-and-use-ship-windows-for-inventory.md): Learn how Ship Windows organize inventory by delivery timeframe, create custom ship date ranges, upload or assign SKU quantities to each window, manage archive and cleanup behavior, and use Ship Wi... - [How to Import Products](https://support.brandboom.com/en/articles/14115939-how-to-import-products.md): Learn how to import products into Brandboom, choose an upload type, map spreadsheet columns, pick a combine or split build method, monitor import progress, and review import history. - [Bulk Import Products with CSV](https://support.brandboom.com/en/articles/14121262-bulk-import-products-with-csv.md): Learn how to bulk import products with a CSV or Excel file, map your columns, save mapping preferences, use sample templates, and avoid common issues like reactivating inactive products or importin... - [Add UPCs to Products via Export and Import](https://support.brandboom.com/en/articles/14120516-add-upcs-to-products-via-export-and-import.md): Learn how to add UPCs to existing or new products by exporting a product file, filling the UPC column, checking the mapping, and re-importing the spreadsheet into Brandboom. - [Use UPC/EAN Values in Product Imports and Order Exports](https://support.brandboom.com/en/articles/14125123-use-upc-ean-values-in-product-imports-and-order-exports.md): Learn how UPC/EAN values work in Brandboom, where to add them during product import, where they appear on order exports, and what to do if you want those values visible in the interface. - [Export Product Information](https://support.brandboom.com/en/articles/14115937-export-product-information.md): Learn how to export all products or selected products to an .XLS spreadsheet, including how to show SKUs, exclude inactive SKUs, and troubleshoot missing export permissions. - [Product Import Attributes Guide](https://support.brandboom.com/en/articles/14124484-product-import-attributes-guide.md): Reference for all supported column headers in Brandboom product imports, including accepted values, formats, inventory update behavior, pricing, and add-on fields like Image URL. - [Remove Products, Options, or Sizes Tied to Orders](https://support.brandboom.com/en/articles/14120036-remove-products-options-or-sizes-tied-to-orders.md): Learn safe ways to handle products, options, and sizes tied to orders, including when to set items inactive, split or merge options, rename sizes, revise orders, or create a new product. - [Fix Wrong Retail/MSRP Prices After Importing Products](https://support.brandboom.com/en/articles/14120448-fix-wrong-retail-msrp-prices-after-importing-products.md): Learn why imported retail/MSRP prices can be wrong when Excel formulas remain in the Retail column, and how to fix the sheet by pasting values only before re-importing your products. ## Line Sheets & Presentations - [Duplicate a Presentation](https://support.brandboom.com/en/articles/14119585-duplicate-a-presentation.md): Learn how to duplicate a presentation, rename the copy, and reuse the original presentation’s structure, product sections, and settings for a new version. - [Delete a Presentation](https://support.brandboom.com/en/articles/14119621-delete-a-presentation.md): Delete a presentation permanently, understand the viewer history warning, and follow the confirmation steps to remove it from your account. - [Create a Presentation or Line Sheet](https://support.brandboom.com/en/articles/14121453-create-a-presentation-or-line-sheet.md): Learn how to create a presentation in Brandboom, name and save it, open it in the Presentation Editor, return to the Products page, and understand how selected products can be added automatically. - [Presentation Overview](https://support.brandboom.com/en/articles/14122352-presentation-overview.md): Learn what a Brandboom presentation is, what it includes, how it appears in the seller view, and how the same presentation can be shared online or formatted as a customizable PDF. - [Add Products to an Existing Presentation](https://support.brandboom.com/en/articles/14122550-add-products-to-an-existing-presentation.md): Learn how to add products to a presentation by exiting the editor, selecting products on the Products page, then using either the Add To button or drag-and-drop to place them into the right present... - [Exit the Presentation Editor](https://support.brandboom.com/en/articles/14122561-exit-the-presentation-editor.md): Learn how to leave the fullscreen Presentation Editor and return to the Products page by using the Exit button in the toolbar. - [Rename a Presentation](https://support.brandboom.com/en/articles/14122585-rename-a-presentation.md): Learn how to rename a Brandboom presentation from the Presentations list by opening the edit dialog, entering a new name, and saving the change. - [Remove Products from a Presentation](https://support.brandboom.com/en/articles/14122907-remove-products-from-a-presentation.md): Learn how to remove one or more products from a presentation in Tile View without deleting them from your Products page, and where to go if you want to delete a product permanently. - [Organize Presentations with Folders](https://support.brandboom.com/en/articles/14123245-organize-presentations-with-folders.md): Learn how to create presentation folders, move presentations into or out of folders, delete folders, and understand when Brandboom automatically removes empty folders. - [Use Access Codes for a Presentation](https://support.brandboom.com/en/articles/14119709-use-access-codes-for-a-presentation.md): Learn what Access Codes do on Brandboom landing pages, how to create and manage them, when to use multiple codes, and why they are different from password protection. - [Manage Share Links and Share Settings for a Presentation](https://support.brandboom.com/en/articles/14119756-manage-share-links-and-share-settings-for-a-presentation.md): Learn how to use the Share panel to create share links, control visibility, manage Regional Showroom access, review visitors, export viewer history, and edit link settings for presentations. - [Use Brand Collections to Share Multiple Presentations](https://support.brandboom.com/en/articles/14120475-use-brand-collections-to-share-multiple-presentations.md): Learn how Brand Collections let you share multiple presentations from one link, what sellers and buyers see, and where to go next to create your first collection. - [Add the Embed Widget to Your Website](https://support.brandboom.com/en/articles/14120738-add-the-embed-widget-to-your-website.md): Set up Brandboom’s Embed Widget on your website, use the required widget ID, create access codes for presentations or collections, and troubleshoot common installation issues on Shopify or custom s... - [Share a Presentation with a Share Link](https://support.brandboom.com/en/articles/14120994-share-a-presentation-with-a-share-link.md): Learn how to share a Brandboom presentation by opening the Share panel from the presentation list or editor, copying the share link, and sending it to buyers with your own email service. - [Find the Source Presentation and Sales Agent for a Share Link](https://support.brandboom.com/en/articles/14121011-find-the-source-presentation-and-sales-agent-for-a-share-link.md): Open a Brandboom share link to identify its source presentation and see which sales agent generated it by checking the presentation name prompt and the Sales Agent field when starting an order. - [Create a Brand Collection](https://support.brandboom.com/en/articles/14121065-create-a-brand-collection.md): Learn how to create a Brand Collection, add presentations by pasting share links or using the Share panel, and then generate one collection link to share multiple presentations with buyers. - [Overview of Collections](https://support.brandboom.com/en/articles/14121084-overview-of-collections.md): Learn what Brandboom Collections are and how they let you share multiple presentations from one link, whether for one brand or multiple brands you manage. - [Export Visitor History for a Presentation](https://support.brandboom.com/en/articles/14121120-export-visitor-history-for-a-presentation.md): Export viewer history for a line sheet by opening its Share panel and selecting Export Visitors to download the visitor list. - [Disable, Expire, or Delete a Presentation Share Link](https://support.brandboom.com/en/articles/14122368-disable-expire-or-delete-a-presentation-share-link.md): Learn how to make a presentation share link unavailable without deleting the presentation by setting the link to Expired or deleting the specific link from the Share panel. - [Preview a Presentation Share Link as a Buyer](https://support.brandboom.com/en/articles/14122491-preview-a-presentation-share-link-as-a-buyer.md): Preview a presentation share link the way a buyer sees it by generating the link, using the Preview button, or opening it in a private browser window so your logged-in seller session does not affec... - [Block a Specific Buyer from Viewing Your Presentation](https://support.brandboom.com/en/articles/14122839-block-a-specific-buyer-from-viewing-your-presentation.md): Learn how to block or unblock a buyer from viewing your presentations, rotate share access if a link is exposed, and choose whether to block access in one showroom or across all showrooms. - [Prevent Unauthorized Buyers or Users from Viewing Your Presentation](https://support.brandboom.com/en/articles/14122915-prevent-unauthorized-buyers-or-users-from-viewing-your-presentation.md): Learn how to limit presentation access by sharing links carefully, monitoring visitors, disabling exposed links, contacting unauthorized sharers, and isolating viewers with separate share links. - [Enable Image Downloading for Buyers on a Presentation](https://support.brandboom.com/en/articles/14122925-enable-image-downloading-for-buyers-on-a-presentation.md): Enable image downloading on a presentation share link so buyers can download product images from their cart, and learn what buyers click on their side to download the ZIP file. - [Can You Password-Protect a Presentation?](https://support.brandboom.com/en/articles/14123294-can-you-password-protect-a-presentation.md): Brandboom does not support password-protecting presentations. Learn what to do instead if you need to limit unauthorized access to a presentation. - [Share a Presentation with Private Invites](https://support.brandboom.com/en/articles/14123794-share-a-presentation-with-private-invites.md): Learn how to share presentations with Private Invites, send branded invitation emails, manage visitor access, and handle unsubscribe or resubscribe questions for private share links. - [Set Up a Domain for Private Invites](https://support.brandboom.com/en/articles/14123853-set-up-a-domain-for-private-invites.md): Set up your domain for Brandboom Private Invites by adding the domain, choosing a default email, updating DNS records, and waiting for verification so invites can send from your brand email address. - [Lookbook Gallery Overview](https://support.brandboom.com/en/articles/14119600-lookbook-gallery-overview.md): Learn how lookbook gallery works in presentations, including adding full-width or tiled images, configuring captions and aspect ratios, and understanding how different aspect ratios affect image di... - [Add and Organize Product Sections in a Presentation](https://support.brandboom.com/en/articles/14120950-add-and-organize-product-sections-in-a-presentation.md): Learn how Product Sections organize presentation items, how to create and rename sections, apply shared settings, and switch between Tile and Featured product layouts. - [Add and Edit Blurbs in a Presentation](https://support.brandboom.com/en/articles/14120962-add-and-edit-blurbs-in-a-presentation.md): Learn what Blurbs are in Brandboom, how to add one to a presentation, what content you can place inside it, and how to remove a blurb section when it is no longer needed. - [Customize a Presentation with Sections, Images, and Blurbs](https://support.brandboom.com/en/articles/14121802-customize-a-presentation-with-sections-images-and-blurbs.md): Learn how to customize Brandboom presentations with sections, images, blurbs, headers, and product areas to create a more polished lookbook or catalog experience. - [Move and Reorder Sections in a Presentation](https://support.brandboom.com/en/articles/14122383-move-and-reorder-sections-in-a-presentation.md): Learn two ways to move a section in a presentation: drag the section from the Sections List, or use the 4-directional arrow icon to reposition the section directly in the presentation layout. - [Overview of Presentation Sections](https://support.brandboom.com/en/articles/14122614-overview-of-presentation-sections.md): Presentation sections help organize catalogs with text, images, and video. Learn how to add and delete sections, save changes, and use section types like Products, Header, Blurb, Lookbook Gallery, ... - [Add Images with a Lookbook Gallery in a Presentation](https://support.brandboom.com/en/articles/14122652-add-images-with-a-lookbook-gallery-in-a-presentation.md): Learn how to add, upload, crop, remove, and replace images in a Brandboom presentation using the lookbook gallery settings and image icon controls. - [Add a Video Section to a Presentation](https://support.brandboom.com/en/articles/14122672-add-a-video-section-to-a-presentation.md): Learn how to add a Video section to a presentation, select the Video option from the Sections menu, paste a supported video URL, and display embedded YouTube content in the presentation. - [Use the Quick View Panel in a Presentation](https://support.brandboom.com/en/articles/14119613-use-the-quick-view-panel-in-a-presentation.md): Learn how to enable or disable the Quick View panel in presentation settings so buyers can preview product details on desktop or see the presentation stretch full width when Quick View is off. - [Set a Background Image for a Presentation](https://support.brandboom.com/en/articles/14119726-set-a-background-image-for-a-presentation.md): Learn how background images create a branded splash page for presentation share links, prompt buyers for email access, and fall back to a plain white background when none is set. - [Filter Presentations by Creator](https://support.brandboom.com/en/articles/14119948-filter-presentations-by-creator.md): Learn how to filter your Presentations list by creator so you can quickly find presentations made by yourself or another user from the Team dropdown. - [Add or Remove Product Labels in a Presentation](https://support.brandboom.com/en/articles/14120810-add-or-remove-product-labels-in-a-presentation.md): Add or remove New, Sale, or custom labels on products in a presentation by selecting products, using the Edit Label toolbar option, and choosing or removing the label style. - [Manage Font Settings in a Presentation](https://support.brandboom.com/en/articles/14120841-manage-font-settings-in-a-presentation.md): Learn how to use presentation font settings to apply consistent blurb text styling, choose fonts, adjust header weight and size, and understand when custom blurb edits override the default settings. - [Apply a Product-Specific Discount in a Presentation](https://support.brandboom.com/en/articles/14121471-apply-a-product-specific-discount-in-a-presentation.md): Learn how to apply a manual product discount inside a presentation in Tile View, save the change, and see how the discounted price appears to buyers without changing the product’s base price. - [Clone, Move, and Reorder Products in a Presentation](https://support.brandboom.com/en/articles/14122343-clone-move-and-reorder-products-in-a-presentation.md): Learn how to clone, duplicate, cut and paste, and drag products within a presentation so you can reuse products across sections and reorganize multiple items quickly. - [Create Anchor Links Between Blurbs in a Presentation](https://support.brandboom.com/en/articles/14122398-create-anchor-links-between-blurbs-in-a-presentation.md): Create anchor links between blurbs in a presentation by adding destination anchor code to target blurbs and then building matching navigation links in a menu blurb. - [Show a Product as Sold Out in a Presentation](https://support.brandboom.com/en/articles/14122594-show-a-product-as-sold-out-in-a-presentation.md): Learn three ways to show products as sold out in Brandboom: set them inactive, use inventory so they display as out of stock, or add a custom label in a presentation. - [Tag a Presentation to Track Order Sources](https://support.brandboom.com/en/articles/14122966-tag-a-presentation-to-track-order-sources.md): Use presentation tags to track which marketing effort or display led to an order, create and apply tags in Tag Manager, and understand how presentation tags carry over to orders as order tags. - [Where Your Presentation Background Image Appears for Buyers](https://support.brandboom.com/en/articles/14123024-where-your-presentation-background-image-appears-for-buyers.md): See where a presentation background image appears for buyers, how it replaces the default white splash screen behind the email entry box, and why previews or access-code links show an access-code p... - [Copy Products or Sections Between Presentations](https://support.brandboom.com/en/articles/14123093-copy-products-or-sections-between-presentations.md): Learn how to copy selected products or sections from one presentation into another, use multi-select in the Presentation Editor, and understand the same-showroom limitation. - [Apply a Discount to a Section or Group of Products in a Presentation](https://support.brandboom.com/en/articles/14123128-apply-a-discount-to-a-section-or-group-of-products-in-a-presentation.md): Apply one discount to an entire product section in a presentation by organizing products into a Product Section, entering a percentage in the section discount field, and saving the presentation. - [How to add a Hotspot to a Lookbook Gallery](https://support.brandboom.com/en/articles/15024531-how-to-add-a-hotspot-to-a-lookbook-gallery.md): This article explains how to enhance lookbook galleries by adding interactive hotspots that link directly to product information. - [Generate a Blank Order Form from a Presentation](https://support.brandboom.com/en/articles/14119633-generate-a-blank-order-form-from-a-presentation.md): See three ways to create a blank order form from a presentation: print an order as PDF, generate a blank PDF linesheet, or export styles to Excel and format the file manually. - [Troubleshoot PDF Formatting and Layout Issues](https://support.brandboom.com/en/articles/14119937-troubleshoot-pdf-formatting-and-layout-issues.md): Fix common Brandboom PDF layout problems like missing product details, extra white space, blurb sizing issues, and cut-off text or images by adjusting fonts, image sizes, layouts, and content length. - [Download a Presentation PDF](https://support.brandboom.com/en/articles/14120932-download-a-presentation-pdf.md): Learn how to download a generated Brandboom presentation PDF from your browser, why the preview link is temporary, and where to find the saved file afterward. - [Show Size Grids, Inventory, or SKU Prices in a Presentation PDF](https://support.brandboom.com/en/articles/14122463-show-size-grids-inventory-or-sku-prices-in-a-presentation-pdf.md): Learn how to show size grids in a presentation PDF and choose whether the PDF displays blank size fields, available inventory counts, or SKU prices for each size. - [Generate a Presentation PDF or Line Sheet](https://support.brandboom.com/en/articles/14122628-generate-a-presentation-pdf-or-line-sheet.md): Create a presentation PDF line sheet, choose page and linesheet settings, adjust product image and information options, and enable inventory in size grids to show stock counts in the exported PDF. - [How Online Presentations Work](https://support.brandboom.com/en/articles/14119608-how-online-presentations-work.md): See how Brandboom online presentations mirror seller updates, appear on both seller and buyer sides, stay identical for all viewers, and are shared through presentation links and share settings. - [Understand the Buyer Presentation Experience](https://support.brandboom.com/en/articles/14121277-understand-the-buyer-presentation-experience.md): Show buyers what a Brandboom presentation looks like, how they enter an email, browse styles, view product details, add items to an order, and check out through the Purchase Order form. - [Recommended Product Limits for a Presentation](https://support.brandboom.com/en/articles/14119820-recommended-product-limits-for-a-presentation.md): Keep presentations under 300 products for faster loading and ordering, and split larger collections into multiple presentations. Product visibility also depends on your Brandboom subscription plan. - [Why Buyers Can't See the Order Button in a Presentation](https://support.brandboom.com/en/articles/14122425-why-buyers-can-t-see-the-order-button-in-a-presentation.md): Fix a missing Order button by confirming each product has a wholesale price and the presentation is set to show wholesale prices or both price types. - [Troubleshoot a Missing Share Button in a Presentation](https://support.brandboom.com/en/articles/14122472-troubleshoot-a-missing-share-button-in-a-presentation.md): Fix a missing Share button in Brandboom presentations by disabling or whitelisting browser ad-blocking software that may be interfering with the platform. ## Orders & Invoicing - [View Recent Orders on the Home Page](https://support.brandboom.com/en/articles/14120409-view-recent-orders-on-the-home-page.md): Learn how to view recent orders from all your showrooms on the Home page by using filters to show orders by status in one central place. - [Understand Order, Shipment, Payment, and Export Status Labels](https://support.brandboom.com/en/articles/14120881-understand-order-shipment-payment-and-export-status-labels.md): Learn what each Brandboom order status label means across order, shipment, payment, and export stages, including when inventory changes and what actions each status triggers. - [Understand Ship Date, Cancel Date, and Ship Windows](https://support.brandboom.com/en/articles/14121682-understand-ship-date-cancel-date-and-ship-windows.md): Learn what Ship Date, Cancel Date, and Ship Window mean, when they matter, how sellers and buyers handle them differently, and how orders split automatically for buyers by ship date. - [Manage Order Form Settings](https://support.brandboom.com/en/articles/14121969-manage-order-form-settings.md): Manage showroom order settings for contact info, order numbering, minimums, terms, shipping methods, payment terms, taxes, backorders, signatures, and buyer-facing order form layout options. - [Set Product, Order, and SKU Minimums for Ordering](https://support.brandboom.com/en/articles/14123679-set-product-order-and-sku-minimums-for-ordering.md): Learn the three ordering minimum types in Brandboom: product minimums, showroom-level order and SKU minimums, and presentation-specific minimums that override default showroom settings. - [Delete an Order](https://support.brandboom.com/en/articles/14115934-delete-an-order.md): Learn when an order can be deleted, how invoicing affects deletion, and how to remove a single order or multiple orders after confirming their status is Open or Void. - [Reassign an Order to Another Sales Agent](https://support.brandboom.com/en/articles/14119533-reassign-an-order-to-another-sales-agent.md): Learn how Brandboom assigns sales agents to orders, how to reassign an order to another team member, and what access the original sales agent keeps after reassignment. - [Take Over a Buyer's Open Order](https://support.brandboom.com/en/articles/14120177-take-over-a-buyer-s-open-order.md): Learn how to take over a buyer’s open order so you can manage the draft, place it on the buyer’s behalf, and track that seller takeover in the order history. - [Copy Quantities Across Product Variants on an Order](https://support.brandboom.com/en/articles/14120187-copy-quantities-across-product-variants-on-an-order.md): Learn how to copy entered quantities from one product variant to the others on an order, or remove those copied units from the variant menu on the order page. - [Create a New Order from the Home Page](https://support.brandboom.com/en/articles/14121208-create-a-new-order-from-the-home-page.md): Learn two ways to start a new order from the Home page, choose a showroom when needed, review order preferences, pick a price list, and begin adding products to a blank open order. - [Modify a Product on an Order Form](https://support.brandboom.com/en/articles/14121664-modify-a-product-on-an-order-form.md): Learn which product fields you can edit directly on an order form, when you must remove and re-add a product, and how to fix errors when the product is still tied to other orders. - [Use Order Tags to Organize and Filter Orders](https://support.brandboom.com/en/articles/14121706-use-order-tags-to-organize-and-filter-orders.md): Learn how to add order tags manually or in bulk, create new tags or tag groups, show tags on the Orders page, view tags on individual orders, and filter orders by specific tags. - [Write an Order for a Buyer](https://support.brandboom.com/en/articles/14121814-write-an-order-for-a-buyer.md): Learn how to create an order for a buyer from the Products page, choose pricing and order type, add customers and products, then either send the open order for review or place it directly. - [Search and Filter Orders by Customer](https://support.brandboom.com/en/articles/14121869-search-and-filter-orders-by-customer.md): Search Brandboom orders by customer using the Orders page search bar or the filter panel, including searching by order number, customer name, or Customer Code. - [Search and Filter Orders by Product](https://support.brandboom.com/en/articles/14121920-search-and-filter-orders-by-product.md): Learn how to find orders containing selected products, open Search Orders results, and generate a report from the matching orders in Brandboom. - [Use Order Form Functions: Add Products, Discounts, Signatures, and Line Items](https://support.brandboom.com/en/articles/14123420-use-order-form-functions-add-products-discounts-signatures-and-line-items.md): Learn how to use Brandboom order form functions to add products, duplicate orders, apply discounts, request buyer signatures, and add line items like shipping, credit, discounts, and tax. - [Order from a Presentation as a Buyer](https://support.brandboom.com/en/articles/14115916-order-from-a-presentation-as-a-buyer.md): See how buyers complete an order form by entering billing and shipping details, selecting quantities and colorways, meeting order minimums, reviewing terms, and signing before placing the order. - [Add Products from an Order to an Invoice](https://support.brandboom.com/en/articles/14115929-add-products-from-an-order-to-an-invoice.md): Add products from a completed order to a new or existing invoice in Brandboom, and note that Startup and Business plans include the invoicing+ feature for added invoicing capabilities. - [Start Using Invoicing](https://support.brandboom.com/en/articles/14119560-start-using-invoicing.md): Set up Brandboom Invoicing, see what each plan includes, follow the invoice workflow from order to payment, and jump to step-by-step articles for creating, sending, and paying invoices. - [Create and Send an Invoice](https://support.brandboom.com/en/articles/14119567-create-and-send-an-invoice.md): Learn how to create invoices from completed orders, add products manually or all at once, switch between order and invoice views, send payment options to buyers, and resend invoices when needed. - [Download or Print a Packing Slip from Invoices](https://support.brandboom.com/en/articles/14119957-download-or-print-a-packing-slip-from-invoices.md): Learn how to print or download packing slips from one invoice or multiple invoices, choose a PDF template, customize the form, and save or print the finished file in Brandboom. - [Invoicing Differences Between Free and Paid Plans](https://support.brandboom.com/en/articles/14121177-invoicing-differences-between-free-and-paid-plans.md): Compare Brandboom Invoicing and Invoicing+: see which subscription plans include each feature, whether deposits are available, and when manual tracking, PayPal, and Stripe Direct payments are suppo... - [Set Up Invoicing](https://support.brandboom.com/en/articles/14121401-set-up-invoicing.md): Set up Brandboom invoicing by enabling Invoicing or Invoicing+, configuring reminders and a billing agent, connecting Stripe or PayPal, and then creating, sending, and managing invoices and payments. - [Add a Payment to an Invoice as a Seller](https://support.brandboom.com/en/articles/14122730-add-a-payment-to-an-invoice-as-a-seller.md): Learn how sellers add invoice payments in Brandboom, including Stripe card charges, manual payment logging, buyer notification controls, custom payment terms, and payment history review. - [Edit an Invoice After a Payment Has Been Applied](https://support.brandboom.com/en/articles/14122767-edit-an-invoice-after-a-payment-has-been-applied.md): Learn how to edit an invoiced order after payment has been applied by removing payment records, deleting the linked invoice to unlock the order, making changes, and manually logging the payment again. - [Delete an Invoice](https://support.brandboom.com/en/articles/14123326-delete-an-invoice.md): Learn how to delete an invoice in Brandboom, including where to find the delete option, how confirmation works, and what to do first if the invoice already has payments attached. - [Revise an Order After It Has Been Placed](https://support.brandboom.com/en/articles/14115917-revise-an-order-after-it-has-been-placed.md): Learn how sellers revise placed orders, record change notes, optionally notify buyers, and reopen an order so a buyer can make edits after it has already been placed. - [Split Items from an Order into Different Orders](https://support.brandboom.com/en/articles/14119689-split-items-from-an-order-into-different-orders.md): Learn how to split items from an order into a new or existing order by selecting styles and quantities, handling merge prompts, and understanding the limitation for prepacked products. - [Manage Returns, Refunds, and Credit Notes](https://support.brandboom.com/en/articles/14120598-manage-returns-refunds-and-credit-notes.md): Learn how to start, approve, deny, and track returns or issues, add refunds, create credit notes, apply credits to future invoices, and review buyer credit balances in Brandboom. - [Move Products from One Order to Another](https://support.brandboom.com/en/articles/14121674-move-products-from-one-order-to-another.md): Learn how to move selected products or units from one placed order into another order, review suggested buyer matches, or create a new open draft order for the moved items. - [Generate Order Reports](https://support.brandboom.com/en/articles/14120104-generate-order-reports.md): Generate reports for top products, production planning, customer spending, order details, and order or invoice summaries, with filters you can save and rerun later. - [Export Orders as CSV, Excel, or Other Files](https://support.brandboom.com/en/articles/14121367-export-orders-as-csv-excel-or-other-files.md): Export Brandboom orders for reporting or external systems, choose file formats from different export screens, enable hidden export options in Account Settings, and include product images in Excel t... - [Run Sales and Order Reports](https://support.brandboom.com/en/articles/14121770-run-sales-and-order-reports.md): Learn how Brandboom reports help you review purchase orders and generate customizable top seller, production, order detail, and commission reports that can be exported to Excel for further filtering. - [View Your Analytics Page](https://support.brandboom.com/en/articles/15592158-view-your-analytics-page.md): The Analytics page is an advanced reporting hub that grants unrestricted visibility into your business data. It features a comprehensive suite of interactive visual tools, including the Order, Buye... ## Payments & Fulfillment - [Set Up PayPal for Invoicing](https://support.brandboom.com/en/articles/14121730-set-up-paypal-for-invoicing.md): Set up PayPal for Brandboom invoicing, enable Pay Later, send invoices with PayPal as a payment option, and refund deposits or invoice payments directly in Brandboom. - [Use the Stripe Standard Dashboard](https://support.brandboom.com/en/articles/14122751-use-the-stripe-standard-dashboard.md): Learn what you can do in the Stripe dashboard, including reviewing account activity, checking customers and payments, tracking transfers and balances, and searching for invoice- or order-related pa... - [Set Up Stripe Standard for Invoicing](https://support.brandboom.com/en/articles/14122002-set-up-stripe-standard-for-invoicing.md): How to set up Stripe Standard in Brandboom for invoice payments, whether Stripe is required, and what to know about fees and refunds. Stripe is optional if you collect payments another way. - [Accept or Process Payments for an Order](https://support.brandboom.com/en/articles/14115936-accept-or-process-payments-for-an-order.md): Learn the two ways to process payments after collecting an order: use Brandboom Invoicing or Invoicing+, or handle payments outside Brandboom and update the order’s payment status. - [Invoicing FAQ: Stripe, ACH, Deposits, and Payment Errors](https://support.brandboom.com/en/articles/14119974-invoicing-faq-stripe-ach-deposits-and-payment-errors.md): Answers common invoicing questions about using Stripe, ACH payments, deposits, declined cards, multiple showroom accounts, and reconnecting Stripe after API key errors. - [Receive Payments on with Stripe Standard or Stripe Express](https://support.brandboom.com/en/articles/14120675-receive-payments-on-with-stripe-standard-or-stripe-express.md): Compare Stripe Standard and Stripe Express on Brandboom, including marketplace requirements, buyer benefits, qualification steps, supported payment flows, and fees. - [Payments on Stripe Express vs. Stripe Standard](https://support.brandboom.com/en/articles/14121161-payments-on-stripe-express-vs-stripe-standard.md): Compare Stripe Express and Stripe Standard on Brandboom, including marketplace eligibility, supported payment methods, country availability, and when to use each option for marketplace or direct or... - [Delete a Payment or Refund an Invoice Payment](https://support.brandboom.com/en/articles/14119967-delete-a-payment-or-refund-an-invoice-payment.md): Manage invoice payments in Brandboom by deleting manual payments without issuing refunds, or refunding Stripe payments by opening View Payments, editing the payment, and confirming the delete or re... - [Returns and Refunds for Stripe Express](https://support.brandboom.com/en/articles/14120686-returns-and-refunds-for-stripe-express.md): Understand Brandboom return and refund policies for Stripe Express orders, including how non-marketplace disputes are handled and where to check current terms and conditions. - [Set, Request, and Apply Order Deposits](https://support.brandboom.com/en/articles/14122706-set-request-and-apply-order-deposits.md): Learn how to require order deposits, request them from existing orders, apply deposits as invoice credits, and review deposit records in Brandboom. - [Add Shipment Details to an Invoice](https://support.brandboom.com/en/articles/14120483-add-shipment-details-to-an-invoice.md): Learn how to record shipments on an invoice by adding shipping provider details, tracking numbers, notes, and confirming the shipment so it appears in the invoice’s shipment count. - [Enable Taxes for Orders](https://support.brandboom.com/en/articles/14120361-enable-taxes-for-orders.md): Learn how to enable Canada Taxes in Brandboom so buyers with Canadian shipping addresses automatically get the correct taxes applied at checkout based on their province. - [Request a W-9 or Find Your 1099-K Tax Form](https://support.brandboom.com/en/articles/14120981-request-a-w-9-or-find-your-1099-k-tax-form.md): Find out how to request a W-9 form from Brandboom and why 1099-K forms come from Stripe or PayPal instead when you use Brandboom invoicing. ## Showrooms & Team Management - [Sales Rep Commissions and How to Use It](https://support.brandboom.com/en/articles/14987611-sales-rep-commissions-and-how-to-use-it.md): Tracking payouts just got easier. Our new Commission feature handles real-time split calculations, return adjustments, and role-based permissions. Enjoy a secure, "no-fluff" view of your earnings. - [How Commission Reports Work](https://support.brandboom.com/en/articles/15006890-how-commission-reports-work.md): This article explains how Comissions Report work - moving from a simple sale to a finalized payout. - [Handling Returns and Refunds in Commission Reports](https://support.brandboom.com/en/articles/15023968-handling-returns-and-refunds-in-commission-reports.md): This article will show you how to ensure that any commission previously earned on an invoice is appropriately deducted when a return or refund occurs. - [What Free Team Members Can Do](https://support.brandboom.com/en/articles/14119538-what-free-team-members-can-do.md): See what free team members can do in Brandboom, which actions may require permissions, what extra access account owners get, and common ways to use free users for support, sales, or billing tasks. - [Move a User from One Team to Another](https://support.brandboom.com/en/articles/14119698-move-a-user-from-one-team-to-another.md): Learn how to request moving a user between teams, what approvals Brandboom may require, and what changes if you only need to remove a user from your current team. - [How Teams and Accounts Work](https://support.brandboom.com/en/articles/14119862-how-teams-and-accounts-work.md): Learn how Brandboom teams and accounts work, what inside and outside teams mean, how sharing differs across teams, how users join a team, and how subscription fees are handled for teammates. - [Invite a User to Your Showroom](https://support.brandboom.com/en/articles/14119913-invite-a-user-to-your-showroom.md): Learn how to invite users to your Brandboom showroom, manage permissions and team placement, and handle account subscription requirements. - [Pay the Subscription Fee for an Outside User](https://support.brandboom.com/en/articles/14121442-pay-the-subscription-fee-for-an-outside-user.md): Account Owners can pay the subscription fee for an Outside User on a different Brandboom account or team from the Subscription page by toggling the Paid/Free switch and clicking “Save + Pay.” - [Invite a User to a Showroom and Set Their Permissions](https://support.brandboom.com/en/articles/14122023-invite-a-user-to-a-showroom-and-set-their-permissions.md): Invite users to a showroom from Team Settings, track what invitees see during account activation, and understand the key permissions for editing products, prices, orders, customers, and admin setti... - [Join a Showroom from an Invitation](https://support.brandboom.com/en/articles/14122139-join-a-showroom-from-an-invitation.md): Learn how to accept or reject a Showroom invitation from the Showrooms menu, then use the showroom icons to open Products, Marketplaces, and Orders after joining. - [Understand the Showroom Owner Role](https://support.brandboom.com/en/articles/14122208-understand-the-showroom-owner-role.md): Learn what a Showroom Owner can control, including ownership transfer rules, invited-user limits, showroom deletion authority, and the difference between showroom ownership and actual brand ownership. - [Edit Team Member Settings and Notification Preferences](https://support.brandboom.com/en/articles/14122446-edit-team-member-settings-and-notification-preferences.md): Learn how account owners can update a team member’s notification preferences and permissions, including customer data, order data, owner access, and admin settings in Brandboom. - [Remove a User, Suspend Access, or Downgrade Them to Free](https://support.brandboom.com/en/articles/14122685-remove-a-user-suspend-access-or-downgrade-them-to-free.md): Learn the different ways to remove or limit a user’s access in Brandboom, including downgrading to Free, removing showroom access, suspending a user, or permanently deleting the account. - [Manage Team Settings and Permissions in a Showroom](https://support.brandboom.com/en/articles/14122888-manage-team-settings-and-permissions-in-a-showroom.md): How to update team member permissions in a Showroom, including what each permission controls for presentations, products, prices, orders, customers, and ownership. - [Order Sharing & Visibility](https://support.brandboom.com/en/articles/14120163-order-sharing-visibility.md): How order visibility works for inside team members and Outside Reps in Brandboom, including the 'Can Edit All Orders' permission and the four Order Sharing options available to outside reps. - [Create a Brand Showroom](https://support.brandboom.com/en/articles/14121756-create-a-brand-showroom.md): Create a new Brand Showroom by opening the brand menu, choosing a showroom type, entering brand details, adding a logo and description, and clicking Create Showroom. - [Use Your Showroom Landing Page](https://support.brandboom.com/en/articles/14122030-use-your-showroom-landing-page.md): Learn what a Showroom Landing Page is, how buyers use Access Codes there, and where to find or update the landing page URL and branding in your Showroom Settings. - [How Many Showrooms You Can Create by Subscription Plan](https://support.brandboom.com/en/articles/14122275-how-many-showrooms-you-can-create-by-subscription-plan.md): See how many Brandboom showrooms you can create on Free, Basic, Start Up, and Business plans, plus where to review pricing and how to upgrade if you need additional showrooms. - [Delete a Brand Showroom](https://support.brandboom.com/en/articles/14122324-delete-a-brand-showroom.md): Learn how to permanently delete a Brand Showroom by opening the Showrooms menu, going to showroom settings, and using the Delete Showroom option as the showroom owner. - [Edit Showroom Settings](https://support.brandboom.com/en/articles/14122574-edit-showroom-settings.md): Learn how to open Showroom Settings and update showroom name, brand name, URL, language, date and currency format, price lists, logos, background image, brand description, and deletion settings. - [What a Brand Showroom Is and When to Create One](https://support.brandboom.com/en/articles/14123055-what-a-brand-showroom-is-and-when-to-create-one.md): Learn what a Brandboom showroom contains, what gets created when you sign up, when to create additional showrooms, and how Brand Showrooms differ from Regional Showrooms. - [Create an About the Brand Section for Your Showroom](https://support.brandboom.com/en/articles/14120341-create-an-about-the-brand-section-for-your-showroom.md): Learn how to create an About the Brand section by updating your showroom’s brand description, adding a featured photo, and controlling what buyers see in the presentation and Buyer Feed. - [Turn Ratings and Reviews On or Off in Your Showroom](https://support.brandboom.com/en/articles/14120349-turn-ratings-and-reviews-on-or-off-in-your-showroom.md): Turn ratings and reviews on or off from Showroom Settings by opening Branding and toggling the ratings and reviews option. - [Upload Showroom Logos and Background Images](https://support.brandboom.com/en/articles/14120829-upload-showroom-logos-and-background-images.md): Learn how to upload showroom brand assets, where the primary and header logos appear, and how the background image affects the buyer splash page for online presentations. - [Leave a Review and Publish Ratings on Your Showroom](https://support.brandboom.com/en/articles/14121104-leave-a-review-and-publish-ratings-on-your-showroom.md): Learn how buyers and sellers leave 1-to-5-star reviews on completed orders, what each rating means, how to publish reviews, and where sellers can view them in Brandboom. - [Share a Presentation with Regional Showrooms](https://support.brandboom.com/en/articles/14119777-share-a-presentation-with-regional-showrooms.md): Share a presentation from your Master Showroom to Regional Showrooms by opening Share Settings, choosing who can access it, and confirming it appears under the Shared tab in the sub showroom. - [Create a Multi-Brand Showroom](https://support.brandboom.com/en/articles/14120293-create-a-multi-brand-showroom.md): Learn what a Multi-Brand Showroom is, its limitations, and how to create one by adding collections, naming the showroom, customizing the URL, and setting branding details. - [Create a Regional Showroom](https://support.brandboom.com/en/articles/14120807-create-a-regional-showroom.md): Create a Regional Showroom by choosing a brand, entering showroom details, adding branding, inviting team members, and then finishing setup in the remaining Showroom Settings. - [Create and Share a Multi-Brand Collection](https://support.brandboom.com/en/articles/14122870-create-and-share-a-multi-brand-collection.md): Learn how to create a Multi-Brand Collection, add presentations from different brands, and share one collection link with customers. - [Share a Main Showroom Presentation with Regional Showrooms](https://support.brandboom.com/en/articles/14122997-share-a-main-showroom-presentation-with-regional-showrooms.md): Learn how to share a presentation from your main Brand Showroom to selected Regional Showrooms by enabling Team or All in the presentation’s Share Settings. ## Customers - [Overview of the Customers Page](https://support.brandboom.com/en/articles/14119527-overview-of-the-customers-page.md): Learn what the Customers page does, how customer codes and sub-codes work, how to save buyer profiles, and how to associate customers with orders for better filtering and activity tracking. - [Create a Customer Manually](https://support.brandboom.com/en/articles/14121881-create-a-customer-manually.md): Learn how to manually create a customer record from the Customers page, open a new customer card, enter the required details, and save the record. - [Save Customer Information from an Order to Your Customers List](https://support.brandboom.com/en/articles/14123554-save-customer-information-from-an-order-to-your-customers-list.md): Save customer details from an order into your Brandboom Customers List by opening the order, using Choose a Customer, matching an existing customer, or creating a new prefilled record. - [Add or Edit Addresses for an Existing Customer](https://support.brandboom.com/en/articles/14115921-add-or-edit-addresses-for-an-existing-customer.md): Learn how to add or edit customer cards for an existing customer, use sub-codes, and manage multiple billing, shipping, or buyer contact records. - [Use Customer Tags to Organize Buyers and Orders](https://support.brandboom.com/en/articles/14120505-use-customer-tags-to-organize-buyers-and-orders.md): Learn how to use customer tags to organize buyers, automatically apply tags to new orders, show tags on the Orders page, and filter orders or reports by selected tags. - [Remove a Buyer as a Follower](https://support.brandboom.com/en/articles/14120538-remove-a-buyer-as-a-follower.md): Remove a follower from your Brandboom visitors page by filtering for followers, using the remove action in the followers column, and noting that this is different from blocking a buyer. - [Associate an Order with an Existing Customer](https://support.brandboom.com/en/articles/14121345-associate-an-order-with-an-existing-customer.md): Learn how to associate an order with a saved customer, review suggested matches, choose which customer fields to overwrite, and understand Team Customers versus Brand Customers. - [Report a Buyer to Support](https://support.brandboom.com/en/articles/14121906-report-a-buyer-to-support.md): Learn how to report a buyer from an order, choose a reporting reason, add comments for Brandboom Support, and understand the available buyer report categories. - [Chat with Visitors from the Customers Page](https://support.brandboom.com/en/articles/14120093-chat-with-visitors-from-the-customers-page.md): Learn how to start a chat with buyers from the Customers page after they visit your shared presentation, and understand when Visitor Chat is available for share links, trade shows, and marketplaces. - [Use the Inbox Tab to Chat with Buyers](https://support.brandboom.com/en/articles/14120356-use-the-inbox-tab-to-chat-with-buyers.md): The Inbox tab shows your buyer conversations alongside each buyer’s Brandboom profile, including profile details, account codes, presentation history, spending, and pending or completed orders. - [Sample Intro Letter for Buyers New to Brandboom](https://support.brandboom.com/en/articles/14121501-sample-intro-letter-for-buyers-new-to-brandboom.md): Use this customizable sample buyer letter and workflow to introduce Brandboom, explain how ordering works, and guide buyers from opening a line sheet link through placing an order. - [Import or Export Customers in Bulk](https://support.brandboom.com/en/articles/14121862-import-or-export-customers-in-bulk.md): Learn how to import and export customers in bulk with Excel templates, upload customer spreadsheets, handle multiple shipping addresses, and download customer exports from Brandboom. ## Integrations - [Sync Inventory and Export Orders to Shopify](https://support.brandboom.com/en/articles/14119669-sync-inventory-and-export-orders-to-shopify.md): Learn how to sync Brandboom inventory with Shopify, export wholesale orders, choose warehouse and export settings, and understand how Shopify payment and fulfillment updates sync back to Brandboom. - [Overview of Shopify Integration](https://support.brandboom.com/en/articles/14119676-overview-of-shopify-integration.md): Learn how Shopify works with Brandboom, including product uploads, variation mapping, inventory sync, order export, and automatic status updates between wholesale and ecommerce workflows. - [Connect to Shopify](https://support.brandboom.com/en/articles/14120062-connect-to-shopify.md): Connect your Shopify store to Brandboom from Brandboom settings or the Shopify App Store, understand plan-based feature availability, and confirm the integration appears in your Shopify settings page. - [Import Products from Shopify](https://support.brandboom.com/en/articles/14120083-import-products-from-shopify.md): Import products from Shopify into Brandboom by selecting a Shopify collection, mapping variants and fields, choosing sync settings, starting the import, and troubleshooting common sync and edit iss... - [Enable Inventory Sync for the Shopify Integration](https://support.brandboom.com/en/articles/14120115-enable-inventory-sync-for-the-shopify-integration.md): Enable Shopify inventory sync in Brandboom by adding the Shopify Inventory add-on, choosing how many shops to sync, and re-importing products to apply inventory and order export settings. - [How Can I Input from Multiple Warehouses with Shopify Integration?](https://support.brandboom.com/en/articles/16564532-how-can-i-input-from-multiple-warehouses-with-shopify-integration.md): Managing inventory across multiple warehouses can get tricky fast. Choosing the "All Warehouses" setting helps you sell all your available stock in one place without worrying about manually splitti... - [Create and Link Customers with ApparelMagic](https://support.brandboom.com/en/articles/14124759-create-and-link-customers-with-apparelmagic.md): Learn how to create a customer in Brandboom, link it to ApparelMagic with the required code and email fields, and handle limitations for customers with multiple shipping locations. - [Create, Save, and Link a New Customer from an Order with ApparelMagic](https://support.brandboom.com/en/articles/14125280-create-save-and-link-a-new-customer-from-an-order-with-apparelmagic.md): Learn how to create a new customer from the Orders page, save and link the record, sync it to Apparel Magic, and handle later customer updates in both systems. - [How Multiple Shipping Locations Work with ApparelMagic](https://support.brandboom.com/en/articles/14125296-how-multiple-shipping-locations-work-with-apparelmagic.md): Learn how multiple shipping locations work in the Apparel Magic integration, including how Brandboom links the main customer and when shipping locations appear during export. - [Import Products from ApparelMagic](https://support.brandboom.com/en/articles/14125665-import-products-from-apparelmagic.md): Import products from ApparelMagic into Brandboom by selecting the Apparel Magic import tile, mapping fields, choosing one or more seasons, and deciding when to enable Sync Inventory for available-t... - [Associate an Order with an Existing Customer in ApparelMagic](https://support.brandboom.com/en/articles/14126135-associate-an-order-with-an-existing-customer-in-apparelmagic.md): Learn how to associate an order with an existing customer, apply matched customer details, and link Brandboom customer records with Apparel Magic when needed. - [Connect with ApparelMagic](https://support.brandboom.com/en/articles/14121038-connect-with-apparelmagic.md): How to connect Brandboom with ApparelMagic, including plan requirements, where to find your API token, and how to contact Brandboom for onboarding and support. - [Create a Domestic Shipping Label with Shippo](https://support.brandboom.com/en/articles/14120245-create-a-domestic-shipping-label-with-shippo.md): Create a domestic shipping label in Brandboom with Shippo by making an order and invoice, adding shipment details and package dimensions, choosing a shipping rate, purchasing it, and downloading th... - [Disconnect Shippo from Brandboom](https://support.brandboom.com/en/articles/14120255-disconnect-shippo-from-brandboom.md): Disconnect Shippo from Brandboom by confirming the integration is active, using the Disconnect button in Settings \> Integration, and understanding how disconnection affects shipping label creation. - [Create an International Shipping Label with Shippo](https://support.brandboom.com/en/articles/14120277-create-an-international-shipping-label-with-shippo.md): Create international shipping labels in Brandboom with Shippo by adding customs details, saving the shipment, choosing a rate, and downloading the label and commercial invoice when available. - [Overview of Shippo and the Integration](https://support.brandboom.com/en/articles/14120416-overview-of-shippo-and-the-integration.md): Learn what Shippo is, which shipping tools it offers, and how it works with Brandboom for label creation, tracking updates, flexible carrier options, and simpler returns. - [Connect Shippo to Brandboom](https://support.brandboom.com/en/articles/14120556-connect-shippo-to-brandboom.md): Learn how to connect Shippo to your Brandboom seller account, confirm plan requirements, open Integration settings, start the connection flow, and sign in to or create your Shippo account. - [Create Shipping Labels for Invoice Shipments with Shippo](https://support.brandboom.com/en/articles/14120640-create-shipping-labels-for-invoice-shipments-with-shippo.md): Learn how to create shipping labels from Brandboom invoices using Shippo, enter shipment details, choose shipping rates, purchase labels, and access tracking and download details. - [Use Parcel Templates and Custom Package Dimensions in Shippo](https://support.brandboom.com/en/articles/14120650-use-parcel-templates-and-custom-package-dimensions-in-shippo.md): Manage Shippo parcel templates in Brandboom by saving new custom package dimensions, updating existing templates for future use, and understanding carrier-provided parcel options. - [Set Up a Custom Integration with Brandboom](https://support.brandboom.com/en/articles/14119593-set-up-a-custom-integration-with-brandboom.md): Learn how to set up a custom Brandboom integration with the API, request a sandbox for testing, connect showrooms, confirm settings, and then move to a live Business Plan account with Support-provi... - [Overview of the API and Integration Options](https://support.brandboom.com/en/articles/14122412-overview-of-the-api-and-integration-options.md): Overview of Brandboom API and integration options, including supported application types, current native and partner integrations, supported order export formats, and ways to build or request custo... - [Create and Manage Invoices via the API](https://support.brandboom.com/en/articles/14123900-create-and-manage-invoices-via-the-api.md): Set Brandboom to API invoicing, create invoices through the API, and understand how buyers can accept, decline, or request changes before an invoice is finalized. - [AutoSync your ERP/PLM and more with Brandboom](https://support.brandboom.com/en/articles/16140737-autosync-your-erp-plm-and-more-with-brandboom.md): AutoSync \(powered by Zapier\) can keep your products and inventory in sync with Brandboom automatically. - [Set Up the SAP Integration](https://support.brandboom.com/en/articles/14119657-set-up-the-sap-integration.md): Set up the SAP integration by contacting Support, reviewing the API docs, confirming a Business Plan, getting API keys, connecting showrooms, and testing the integration in Brandboom and SAP. - [Set Up the AIMS360 Integration](https://support.brandboom.com/en/articles/14120283-set-up-the-aims360-integration.md): Set up the AIMS360 integration by contacting Support, reviewing the API docs, confirming a Business Plan, getting API keys, connecting showrooms, and testing the integration before going live. - [Set Up the 4Psite Integration](https://support.brandboom.com/en/articles/14120327-set-up-the-4psite-integration.md): Set up the 4Psite integration by contacting Support, reviewing the API docs, confirming a Business Plan, requesting API keys, connecting showrooms, and testing the integration with 4Psite. - [Let Buyers Book Meetings with You Using Calendly](https://support.brandboom.com/en/articles/14120465-let-buyers-book-meetings-with-you-using-calendly.md): Let buyers book meetings from your presentations by adding your personal Calendly link to your Brandboom profile. Paid users can share appointment booking directly with customers. - [Set Up the Blastramp Integration](https://support.brandboom.com/en/articles/14121049-set-up-the-blastramp-integration.md): Set up the Blastramp integration by contacting Support, reviewing the API docs, confirming a Business Plan, requesting sandbox access if needed, connecting showrooms, and testing the integration. - [Set Up the OMS/Pavo Integration](https://support.brandboom.com/en/articles/14122881-set-up-the-oms-pavo-integration.md): Set up the OMS/Pavo integration by contacting Brandboom Support, reviewing the API documentation, requesting a sandbox if needed, confirming a Business Plan, getting API keys, connecting showrooms,... - [Export Orders, Invoices, and Payments to QuickBooks](https://support.brandboom.com/en/articles/14123618-export-orders-invoices-and-payments-to-quickbooks.md): Export Brandboom orders or invoices to QuickBooks Desktop or QuickBooks Online, choose the right export format, download files correctly, import them with Transaction Pro Importer, and review commo... ## Troubleshooting & FAQs - [Reset Your Password](https://support.brandboom.com/en/articles/14115927-reset-your-password.md): Reset your Brandboom password by using the Forgot Password flow, sending a PIN to your email, and following the email instructions. Includes a troubleshooting article if the reset email does not ar... - [Troubleshoot Password Reset Issues](https://support.brandboom.com/en/articles/14119546-troubleshoot-password-reset-issues.md): Fix common Brandboom password reset issues, including missing reset emails, Apple Keychain interference, and using the correct buyer or seller login page to regain account access. - [Troubleshoot Account Suspensions](https://support.brandboom.com/en/articles/14121382-troubleshoot-account-suspensions.md): Learn why a Brandboom account may be suspended, how to restore login access, and what to do if unpaid subscription invoices are blocking access to your products and orders. - [Troubleshoot Frequent Logouts and Single-Device Login Limits](https://support.brandboom.com/en/articles/14121959-troubleshoot-frequent-logouts-and-single-device-login-limits.md): Fix frequent Brandboom logouts by checking for other active users, changing your password if needed, and avoiding shared logins by giving each teammate their own account access. - [Why You Keep Getting Logged Out](https://support.brandboom.com/en/articles/14125324-why-you-keep-getting-logged-out.md): Learn why Brandboom logs you out when the same login is used on another device, when separate logins are needed, and when to reset your password if you suspect unauthorized access. - [Free Account Limits](https://support.brandboom.com/en/articles/14124091-free-account-limits.md): Overview of Free account limits in Brandboom: up to 3 orders per month, 10 email notifications per month, and no buyer activity tracking. Buyers are never locked out. - [Can I log into the same account with multiple users?](https://support.brandboom.com/en/articles/14124859-can-i-log-into-the-same-account-with-multiple-users.md): Each Brandboom account supports only one active login at a time. Signing in on a new device automatically signs out other sessions. Simultaneous multi-user work requires separate accounts. - [Buyer Help Desk for Retailers and Wholesale Buyers](https://support.brandboom.com/en/articles/14120627-buyer-help-desk-for-retailers-and-wholesale-buyers.md): Find help for Brandboom buyer and retailer tasks like creating an account, placing orders, managing payment settings, using marketplaces, and resolving seller-related issues through the Buyer Help ... - [Support Resources](https://support.brandboom.com/en/articles/14120664-support-resources.md): See Brandboom support options, including the knowledge base, email support requests, and chat support availability for paid users during Pacific business hours. - [Buyer Accounts: Verified vs. Unverified](https://support.brandboom.com/en/articles/14121487-buyer-accounts-verified-vs-unverified.md): Learn the difference between verified and unverified buyer accounts, how buyers create an account, what benefits verified buyers get, and what information Brandboom uses during buyer verification. - [Verified vs. Unverified Buyers on](https://support.brandboom.com/en/articles/14125973-verified-vs-unverified-buyers-on.md): Learn what happens when buyers enter their email on a presentation, including the difference between unverified and verified buyers, how verification works, and what access each buyer state allows. - [Does Brandboom Support Different Lanugages?](https://support.brandboom.com/en/articles/14603880-does-brandboom-support-different-lanugages.md): You can now view and manage your workspace in several international languages, making it easier than ever to collaborate with global partners and showcase your products to buyers around the world. ## Marketplace - [Overview of Marketplaces](https://support.brandboom.com/en/articles/14120199-overview-of-marketplaces.md): Learn what Brandboom Marketplace, Brandboom Kids Marketplace, and Connect Marketplace offer, including buyer discovery, guaranteed payments, eligibility guidelines, and links to setup and FAQ artic... - [Apply to Join Marketplace](https://support.brandboom.com/en/articles/14120379-apply-to-join-marketplace.md): Follow the steps to join Brandboom Marketplace: set up Stripe Express, prepare an approved line sheet, choose a lifestyle banner photo, and track your application from the Marketplace Dashboard. - [Introduction to Marketplace](https://support.brandboom.com/en/articles/14120621-introduction-to-marketplace.md): See how Brandboom Marketplace helps brands reach more buyers, get guaranteed payment, offer flexible checkout options, and review next steps for joining the marketplace. - [Use the Marketplace Dashboard](https://support.brandboom.com/en/articles/14120727-use-the-marketplace-dashboard.md): Learn what appears on the Marketplace Dashboard, including presentation status, taxonomy, brand settings, headline text, featured images, and the Marketplace Settings panel. - [Edit a Marketplace Order](https://support.brandboom.com/en/articles/16564570-edit-a-marketplace-order.md): Whether an item is out of stock or your buyer simply changed their mind, it's no problem! You can seamlessly edit a Marketplace order without affecting the buyer's payment. - [How does payment processing and deposit handling work for Brandboom Marketplace orders?](https://support.brandboom.com/en/articles/16603357-how-does-payment-processing-and-deposit-handling-work-for-brandboom-marketplace-orders.md) - [Introduction to Kids Marketplace](https://support.brandboom.com/en/articles/14120397-introduction-to-kids-marketplace.md): See how Brandboom Kids helps brands reach buyers, get guaranteed payment, offer flexible payment options, and find next steps for joining the marketplace. - [Apply to Join Kids Marketplace](https://support.brandboom.com/en/articles/14120715-apply-to-join-kids-marketplace.md): Learn how to apply to Brandboom Kids Marketplace by setting up Stripe Express, preparing a compliant presentation, choosing a lifestyle banner image, and tracking your application in the marketplac... - [Reserve a Featured Spotlight Campaign Spot](https://support.brandboom.com/en/articles/14120572-reserve-a-featured-spotlight-campaign-spot.md): Featured Spotlight is a beta marketing tool for reserving placements in campaigns and buyer dashboards. Learn ticket limits by account type, the 30-day reselection rule, and how to join the waitlist. - [Marketplace FAQ for Sellers](https://support.brandboom.com/en/articles/14120213-marketplace-faq-for-sellers.md): FAQ for Brandboom Marketplace sellers covering how to join, commissions and payouts, buyer communication, return and dispute policies, plan and country eligibility, shipping responsibilities, marke... - [Connect Sunset FAQ and Transition to Marketplace](https://support.brandboom.com/en/articles/14120392-connect-sunset-faq-and-transition-to-marketplace.md): Brandboom Connect ended on March 1, 2024. This FAQ covers why it was sunset, what happens to existing plans and orders, how Brandboom Marketplace replaces it, and the key phase-out dates. - [Kids Marketplace FAQ for Sellers](https://support.brandboom.com/en/articles/14120550-kids-marketplace-faq-for-sellers.md): Seller FAQ for Brandboom Kids Marketplace covering joining, commissions, Stripe Express payouts, returns, disputes, shipping, regional eligibility, categories, and buyer visibility. - [Manage Marketplace Orders and Get Paid](https://support.brandboom.com/en/articles/14120706-manage-marketplace-orders-and-get-paid.md): Learn how to review, accept, invoice, ship, and get paid for Brandboom Marketplace orders, including expected ship dates, shipping costs, Stripe Express payouts, local pickup, and tracking requirem... - [Set Exclusion Zones for Marketplace Orders](https://support.brandboom.com/en/articles/14120762-set-exclusion-zones-for-marketplace-orders.md): Set approved countries and restricted areas for Brandboom Marketplace orders so buyers in blocked locations cannot check out and can update their shipping address if needed. ## Mobile App - [Overview of the iPad App](https://support.brandboom.com/en/articles/14121940-overview-of-the-ipad-app.md): Learn what the Brandboom iPad app is built for, how online and offline modes differ, how to refresh account data, save presentations for offline use, and continue to writing orders. - [Pro Mobile App Overview](https://support.brandboom.com/en/articles/14126310-pro-mobile-app-overview.md): Get an overview of the Brandboom Pro Mobile App for iOS, including login, cart creation, product search, barcode scanning, order flow, customer lookup, and current mobile app limitations. - [Write an Order in the iPad App](https://support.brandboom.com/en/articles/14115926-write-an-order-in-the-ipad-app.md): Learn how to write an order in the Brandboom iPad app, add products, combine ship dates into one order, save drafts offline, sync them later, and finish sending or placing the order when back online. - [Use Offline Mode in the iPad App](https://support.brandboom.com/en/articles/14121200-use-offline-mode-in-the-ipad-app.md): Prepare the Brandboom iPad app for offline mode by downloading presentations, refreshing customers, opening an order form, and testing offline ordering before you go on the road. - [User, Account/Team, and Showroom — Terms Defined](https://support.brandboom.com/en/articles/14125931-user-account-team-and-showroom-terms-defined.md): Defines Users, Accounts/Teams, and Showrooms in Brandboom, including the distinct roles of Account Owner and Showroom Owner and what each can manage.