Manually Apply Payment to Subscription Invoice

Credit cards are automatically charged for the Subscription invoice amount each month, but if the card was declined, the invoice may stay unpaid.


To apply a payment manually, first, make sure that the credit card is up to date and valid.

Then follow these steps:

  1. Go to Billing page
  2. Click on the unpaid invoice (highlighted in red with status "Sent")
  3. Click on the Pay button to charge the card on file