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Move a User from One Team to Another

Overview

This article outlines the steps to request a transfer and the necessary approvals.

How-to

  • Only a Brandboom administrator can move a user between teams.
  • To request a transfer:
    • Please contact Support and provide the user's login email.
    • Specify the team you want to move them to. 
  • In most cases, we will need approval from:
    • The user being moved.
    • The owner of the "origin" team (the team the user is leaving).
    • The owner of the "destination" team (the team the user is joining), when applicable.
  • If you only want to remove a user from your team (without specifying a destination team), we only need approval from:
    • The owner of your team (the "origin" team).