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Pay Subscription Fee for a User on a Different Account/Team

Overview

This article explains how Account Owners can pay the subscription fee for a user who is on a different Brandboom Account/Team, also referred to as an "Outside User." This process allows you to cover their subscription costs, enabling them to access paid features within shared Showrooms.

How-to

To pay for a user on a different Account/Team (an "Outside User"):

  1. Go to the Subscription Page. This page is only available to Account Owners. On this page, you will see all users associated with your Account/Team, including those on different Accounts/Teams who are invited to Showrooms with you.
  2. Toggle the user's Paid/Free switch. Screenshot 2025-06-24 at 11.42.36 AM
  3. Once the switch is activated, click "Save + Pay" on the bottom right to proceed.
    • You may notice that the Outside User's rate is the same rate for users inside your Account/Team. By default, Outside Users can only be added in the Startup Plan rate if they upgrade on their own.

Screenshot 2025-06-24 at 11.46.51 AM