Overview
This article outlines the various methods for removing or limiting a user's access to Brandboom. When you need to adjust a user's permissions, consider whether you need to downgrade them to a Free plan, remove them from a specific Showroom, suspend their access, or completely delete their user account.
How-to
There are different ways to remove or limit a user's access to Brandboom. Consider which of the following actions you need to process:
Downgrade User to Free
- A user downgraded to a Free plan can still log in with Free abilities and can still be invited to showrooms.
- Please contact Support to process a downgrade.
Remove from Showroom
- If a user is removed from a specific Showroom, they can still log in with their current Subscription level and access other spaces.
- To remove yourself or another user from a Showroom:
- Open your Showroom Settings.
- Switch to the "Team" tab.
- Click the "x" to the right of the user's row.
Suspend User
- A suspended user cannot log in to Brandboom at all.
- Access can be restored at a later time.
- Please contact support for assistance.
Delete User
- A deleted user will be completely removed from Brandboom.
- Once deleted, a user cannot be restored.
- Please contact support for assistance.