Make sure inventory sync is switched on in order to sync inventory and export orders from Brandboom to Shopify.
Please choose the warehouse location (on Shopify) that will correspond to both at-once and future inventory on Brandboom. Similarly, when exporting orders, select the location from which you will deduct the inventory.
Export Orders to Shopify
1. Create an order with a Shopify synced product on Brandboom.
2. Complete the order, add a Ship Date and mark the order/s as "Export to Shopify". Invoice for the order will automatically be generated on Brandboom.
NOTE: Please make sure to update Shopify's export settings if you want to export wholesale prices and fees to Shopify. Shopify Export Settings can be found on Showroom Settings > Order > Order & Layout and Export.
3. You can click on the Shopify order # on the order page or open up your Shopify account and see the order there.
4. When you mark an order as paid and fulfilled in Shopify, this action will also update the order status to paid and fulfilled in Brandboom automatically.
NOTE: If you have integrated with a third party email service such as Klaviyo or Mailchimp to automate emails on Shopify, they may send order confirmation emails to your Brandboom customers once the order is exported into Shopify. Please contact your email service to ensure you add filters to prevent this from happening or contact your Account Manager at Brandboom for more information.
Important Notes:
- After you export an order to Shopify, setting it back to un-exported should show you a warning.
- Successfully exported Shopify orders should have a Shopify icon on the Exported status
- Shopify order numbers should appear next to order # once the order is exported to Shopify.
