To access your inbox tab, go to the home page and click “inbox”.
Here, you’ll see all of your conversations with buyers as well as their buyer profile in Brandboom.
Profile - Customer’s public profile in Brandboom. Reviews from other sellers will be shown here.
Codes - Customer’s code in your account.
History - Presentation viewing history of the buyer.
Spend - Total spending of the buyer in your account.
Orders - All pending and completed orders of the buyer in your account.
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If the buyer has not contacted or messaged you yet, you can start the conversation by clicking onto their visitor's profile.
If it is a buyer from the Marketplace, please go to the Marketplace order and message the buyer via the chat box on the bottom right of the order.
