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Use the Inbox Tab to Chat with Buyers

The Inbox tab shows your buyer conversations alongside each buyer’s Brandboom profile, including profile details, account codes, presentation history, spending, and pending or completed orders.

Updated this week

To access your inbox tab, go to the home page and click “inbox”.

Inbox tab on the Brandboom home page

Here, you’ll see all of your conversations with buyers as well as their buyer profile in Brandboom.

Inbox tab showing buyer conversations with a buyer profile panel

Profile - Customer’s public profile in Brandboom. Reviews from other sellers will be shown here.

Codes - Customer’s code in your account.

History - Presentation viewing history of the buyer.

Spend - Total spending of the buyer in your account.

Orders - All pending and completed orders of the buyer in your account.

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