Brandboom

Learn how to start a chat with buyers from the Customers page after they visit your shared presentation, and understand when Visitor Chat is available for share links, trade shows,…

Chat with Visitors from the Customers Page

The Inbox tab shows your buyer conversations alongside each buyer’s Brandboom profile, including profile details, account codes, presentation history, spending, and pending or completed orders.

Use the Inbox Tab to Chat with Buyers

Use this customizable sample buyer letter and workflow to introduce Brandboom, explain how ordering works, and guide buyers from opening a line sheet link through placing an order.

Sample Intro Letter for Buyers New to Brandboom

Customer communication, inbox, and chat workflows.

Customer Communication

Developers

Find answers and get help from Intercom Support and Community Experts

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