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Use Parcel Templates and Custom Package Dimensions in Shippo

Manage Shippo parcel templates in Brandboom by saving new custom package dimensions, updating existing templates for future use, and understanding carrier-provided parcel options.

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NOTE: Make sure Shippo is connected to your Brandboom account. If you haven’t done this, follow the instructions here.

Save a New Custom Dimension Template

If you are entering Custom Dimensions and want to save them for future use:

  1. After entering dimensions and finding rates, a new template will appear in the dropdown list.

  2. The template will be named using the format: “L x W x H unit - weight unit”. For example, if you enter 9 inches for length, width, and height, and 5 pounds for weight, the saved template will be “9 x 9 x 9 in - 5 lb”.

    Shippo parcel template dropdown showing a newly saved custom dimensions template

    Package dimensions form with custom length, width, height, and weight entered in Shippo

Update a Custom Template

To update a previously saved custom template:

  1. Choose the custom template from the dropdown list.

  2. Check the box labeled “Update dimensions for future use.”

  3. Modify the dimensions and weight as needed.

  4. The existing template will be updated with the new dimensions; it will NOT create a new template.

    • For example, if you update the dimensions of a template named “5 x 3 x 8 cm - 15 kg” to L = 5cm, W = 5cm, H = 5cm, and weight = 20kg, the template will then become “5 x 5 x 5 cm - 20kg”.

    Shippo parcel template selected with the option to update dimensions for future use

    Updated custom parcel template showing revised package dimensions and weight in Shippo

Choose a Parcel Template from a Partnered Carrier (e.g., USPS)

When choosing a parcel template from a partnered carrier (like USPS):

  • The dimensions are pre-set, and you will typically only be able to add the weight.

  • You will not be able to save a custom template from this option.

    Carrier-provided USPS parcel template with preset dimensions and weight field in Shippo

If you have any questions or concerns, please feel free to contact our support team at [email protected].

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