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Report a Buyer to Support

Learn how to report a buyer from an order, choose a reporting reason, add comments for Brandboom Support, and understand the available buyer report categories.

Updated this week

How-to

To report a buyer, follow these steps:

  1. Open the order.

  2. Select “More” on the upper right corner.

  3. Select “Report this User.”

    Order page More menu with the Report this User option selected.
  4. You will have the option to select a “Reason” and enter a comment for Brandboom’s Support Team to review.

    Report this User form with reason options and a comment field for Brandboom Support review.


Reasons for Reporting a Buyer:

  • Fraudulent User

  • Fraudulent Orders

  • Unable to Contact

  • Other

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