Feature Updates

Learn what's new on Brandboom

September 2022

Our product and engineering teams have been very hard at work to bring you new features and updates. Take a look at what's new this fall!

Inbox Tab: Quickly access all of your conversations with buyers, including chat messages and presentation viewing history. When you open a conversation, you’ll also get their buyer information and their order history with your brand. Learn more.
Customer Sets: Sales reps can now easily switch between their own customer set and the owner’s customer set when searching for or creating new customers. Showroom owners can still choose whether or not to give outside team members access to their list. Review the updated process here to associate an order with a customer.
Take Over Your Buyer's Open Order: To make placing orders easier, sellers can now take over a buyer's order. You can then make edits and place the order as usual.
Exporting Wholesale Prices to Shopify: With Shopify Inventory Sync, you can now export your wholesale order prices. This will be the default setting for new accounts. If you already have the integration and want to turn this on, please contact support. Learn more about exporting to Shopify.
Brands I Follow: Buyers can now follow brands to see their presentations in a new feed! Sellers can remove followers at any time.
Track Shipments: Input your tracking number on the order page to see the tracking history of your order.
Presentation History: Having presentation issues after saving? Contact your Account Manager to revert your presentation to the previously saved version.
Inactive SKUs on PDFs: Products marked as inactive/disabled will not appear in the PDF presentation.
As usual, you can always reach us at Support via the chat button when you log in, or you can reach out to your Account Manager.