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      Back to home
      1. Brandboom Help Center
      2. Account Management
      • Getting Started
        • Create
        • Distribute
        • Collect
      • CREATE
        • Products
        • Products // Pricing
        • Products // Media (Images + Videos)
        • Products // Other
        • Products // Sizes
        • Presentations
        • Presentation // Advanced Options
        • Presentations // Sections
        • Presentations // PDF
        • Inventory
        • Showrooms
        • Collections
      • DISTRIBUTE
        • Customers
        • Presentations
      • COLLECT
        • Orders
        • Invoicing
        • Brandboom Payments
        • Reports
      • Connect Marketplace
        • Overview
        • Using Connect
      • Account Management
        • My Account
        • My Customers
        • My Team
      • Buyer Helpdesk
        • Overview
        • Brandboom Connect
        • Basics
        • Finance
      • API & Integrations
        • Integrations
        • Shopify
      • iPad/Mobile
      • Customers
      • Feature Updates

      Account Management

      Manage your Customers and your own Account including Billing, Settings, and Profiles

      My Account

      • Two Factor Authentication
      • SKU Count Cutoff
      • Account Suspended
      • Add or Manage Billing Contacts
      • Change My Email Address
      • Change My Password
      • Downgrade your Account or Request Cancellation
      • Forgot Password or Reset Password
      • How to enable Single Sign-On requirements
      • I have both Paid and Free users in my Team. What can Free users in my Team do?
      • Individual User Subscriptions and Limitations
      • Manually Apply Payment to Subscription Invoice
      • Mixed Subscriptions
      • My Subscription Payment Didn't Go Through
      • Password Reset Not Working
      • Single Device Login Limitation
      • Tax Documents: W9 and 1099-K
      • Unallocated Subscription Funds
      • Update Credit Card on File
      • Upgrade and Pay for Your Subscription
      See more

      My Customers

      • Customers Overview
      • Save Customer Information from an Order
      • Report a Buyer

      My Team

      • Team Settings in a Showroom
      • Invite a User to Brandboom
      • Edit Team Member Settings and Notification Preferences
      • How Teams (Accounts) Work
      • Move a User from One Team to Another
      • Pay Subscription Fee for a User on a Different Account/Team
      • Refer a New Customer to Brandboom
      • Remove a User
      See more
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