Brandboom Help Center

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Brandboom Help Center

Account Management

Account Management

Manage your Customers and your own Account including Billing, Settings, and Profiles

My Account

Two Factor Authentication

SKU Count Cutoff

Account Suspended

Add or Manage Billing Contacts

Change My Email Address

Change My Password

Downgrade your Account or Request Cancellation

Forgot Password or Reset Password

How to enable Single Sign-On requirements

I have both Paid and Free users in my Team. What can Free users in my Team do?

Individual User Subscriptions and Limitations

Manually Apply Payment to Subscription Invoice

Mixed Subscriptions

My Subscription Payment Didn't Go Through

Password Reset Not Working

Single Device Login Limitation

Tax Documents: W9 and 1099-K

Unallocated Subscription Funds

Update Credit Card on File

Upgrade and Pay for Your Subscription

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My Customers

Customers Overview

Save Customer Information from an Order

Report a Buyer

My Team

Team Settings in a Showroom

Invite a User to Brandboom

Edit Team Member Settings and Notification Preferences

How Teams (Accounts) Work

Move a User from One Team to Another

Pay Subscription Fee for a User on a Different Account/Team

Refer a New Customer to Brandboom

Remove a User

See more