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Brandboom Help Center
Account Management
Getting Started
Create
Distribute
Collect
CREATE
Products
Products // Pricing
Products // Media (Images + Videos)
Products // Other
Products // Sizes
Presentations
Presentation // Advanced Options
Presentations // Sections
Presentations // PDF
Inventory
Showrooms
Collections
DISTRIBUTE
Customers
Presentations
COLLECT
Orders
Invoicing
Reports
Payments on Brandboom
Marketplaces
Overview
Brandboom Marketplace
Brandboom Kids
Connect Marketplace (Legacy/Sunset from 03/01/2024)
Account Management
My Account
My Customers
My Team
Buyer Helpdesk
Overview
API & Integrations
Integrations
Shopify
Shippo
iPad/Mobile
Customers
Feature Updates
Support
Account Management
Manage your Customers and your own Account including Billing, Settings, and Profiles
My Account
Two Factor Authentication
SKU Count Cutoff
Account Suspended
Add or Manage Billing Contacts
Change My Email Address
Change My Password
Downgrade your Account or Request Cancellation
Forgot Password or Reset Password
How to enable Single Sign-On requirements
I have both Paid and Free users in my Team. What can Free users in my Team do?
Individual User Subscriptions and Limitations
Manually Apply Payment to Subscription Invoice
Mixed Subscriptions
My Subscription Payment Didn't Go Through
Password Reset Not Working
Single Device Login Limitation
Tax Documents: W9 and 1099-K
Unallocated Subscription Funds
Update Credit Card on File
Upgrade and Pay for Your Subscription
Stats Page
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My Customers
Customers Overview
Save Customer Information from an Order
Report a Buyer
My Team
Team Settings in a Showroom
Invite a User to Brandboom
Edit Team Member Settings and Notification Preferences
How Teams (Accounts) Work
Move a User from One Team to Another
Pay Subscription Fee for a User on a Different Account/Team
Remove a User
See more