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Take Over a Buyer's Open Order

Learn how to take over a buyer’s open order so you can manage the draft, place it on the buyer’s behalf, and track that seller takeover in the order history.

Updated this week

How-to

  1. Go to your Orders Page and select “Buyer Opened”.

    Orders page filtered to Buyer Opened orders

  2. Click on the order that you want to take over.

  3. When you open the order, you will notice that you are not yet able to make changes. To take over the order, select “Manage Buyer Order” on the bottom right of the order page.

    Open order page with the Manage Buyer Order button in the bottom right

  4. Place the order for the buyer. You should now be able to place the order for the buyer. The order history will show that the order was taken over by the seller.

    Order history showing that the seller took over the buyer’s order

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