Troubleshooting Frequent Logouts
If you are experiencing frequent logouts and are certain you’re not logging in from another device, we recommend the following:
Check with your teammates: Confirm that no one else is attempting to access the account while you are logged in.
Change your password: If you suspect unauthorized access, changing your password will secure your account.
If the issue continues after these steps, please contact Brandboom Support for further assistance.
Sharing Logins
Due to this single-device limitation, we do not recommend sharing your Brandboom login credentials with other users.
Instead, we advise creating a unique login for every member of your team who requires access. If each user needs paid access, each individual login will need to be upgraded independently.