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Leave a Review and Publish Ratings on Your Showroom

Learn how buyers and sellers leave 1-to-5-star reviews on completed orders, what each rating means, how to publish reviews, and where sellers can view them in Brandboom.

Updated this week

Both buyers and sellers can rate their experience with each other after an order is completed. This feature helps you share feedback and build a strong brand reputation. Once a seller marks an order as complete, both parties can leave a 1-to-5-star rating.


How-to


Leave a Review:

  1. Navigate to your Orders page.

  2. Ensure the order you want to review is marked as Complete.

  3. You can leave a review from the Orders page or within the order form itself.

    Orders page showing where to leave a review for a completed order

    Order form showing the review option for a completed order
  4. Select a rating from 1 to 5 stars. You can also add feedback if you wish to.

  5. Click Submit to save your review.

    Review form with star rating selection and Submit button

What the ratings mean:

  • ★ : Terrible

  • ★★: Bad

  • ★★★: Just okay

  • ★★★★: Could be better

  • ★★★★★: Amazing


How to Publish Your Reviews

If you’re satisfied with your reviews, you can choose to publish them on your About the Brand page. Go to Settings. Turn on the option to publish your reviews. Your reviews will then be visible on your buyer share links.

Settings page with the option to publish brand reviews on buyer share links

Sellers can now see their rating here under the Home page under Reviews.

Home page Reviews section showing the seller’s overall rating
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