Brandboom

Manage payments, refunds, shipping, and fulfillment workflows.

Payments & Fulfillment

Set up PayPal for Brandboom invoicing, enable Pay Later, send invoices with PayPal as a payment option, and refund deposits or invoice payments directly in Brandboom.

Set Up PayPal for Invoicing

Learn what you can do in the Stripe dashboard, including reviewing account activity, checking customers and payments, tracking transfers and balances, and searching for invoice- or order-related payments.

Use the Stripe Standard Dashboard

How to set up Stripe Standard in Brandboom for invoice payments, whether Stripe is required, and what to know about fees and refunds. Stripe is optional if you collect payments…

Set Up Stripe Standard for Invoicing

Set up payment methods and payment providers.

Payment Setup

Learn the two ways to process payments after collecting an order: use Brandboom Invoicing or Invoicing+, or handle payments outside Brandboom and update the order’s payment status.

Accept or Process Payments for an Order

Answers common invoicing questions about using Stripe, ACH payments, deposits, declined cards, multiple showroom accounts, and reconnecting Stripe after API key errors.

Invoicing FAQ: Stripe, ACH, Deposits, and Payment Errors

Compare Stripe Standard and Stripe Express on Brandboom, including marketplace requirements, buyer benefits, qualification steps, supported payment flows, and fees.

Receive Payments on with Stripe Standard or Stripe Express

Compare Stripe Express and Stripe Standard on Brandboom, including marketplace eligibility, supported payment methods, country availability, and when to use each option for marketplace or direct orders.

Payments on Stripe Express vs. Stripe Standard

Use Brandboom payments and related payment features.

Brandboom Payments

Manage invoice payments in Brandboom by deleting manual payments without issuing refunds, or refunding Stripe payments by opening View Payments, editing the payment, and confirming the delete or refund amount.

Delete a Payment or Refund an Invoice Payment

Understand Brandboom return and refund policies for Stripe Express orders, including how non-marketplace disputes are handled and where to check current terms and conditions.

Returns and Refunds for Stripe Express

Learn how to require order deposits, request them from existing orders, apply deposits as invoice credits, and review deposit records in Brandboom.

Set, Request, and Apply Order Deposits

Manage refunds, deposits, and payment adjustments.

Refunds & Deposits

Learn how to record shipments on an invoice by adding shipping provider details, tracking numbers, notes, and confirming the shipment so it appears in the invoice’s shipment count.

Add Shipment Details to an Invoice

Handle shipping labels, fulfillment, and delivery workflows.

Shipping & Fulfillment

Learn how to enable Canada Taxes in Brandboom so buyers with Canadian shipping addresses automatically get the correct taxes applied at checkout based on their province.

Enable Canadian Taxes for Orders

Find out how to request a W-9 form from Brandboom and why 1099-K forms come from Stripe or PayPal instead when you use Brandboom invoicing.

Request a W-9 or Find Your 1099-K Tax Form

Tax forms, tax handling, and compliance topics.

Tax & Compliance

Developers

Find answers and get help from Intercom Support and Community Experts

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