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Downgrade Your Account or Request Cancellation

Learn how to request a downgrade or cancellation from your Subscription page, submit feedback, and wait for a Brandboom Account Manager to complete the request.


Managing your Brandboom subscription, whether to prevent automatic renewal or to cancel it entirely, is straightforward.

How-to

To stop your subscription from renewing automatically, you need to submit a downgrade request before the renewal date.

To downgrade your account, prevent automatic renewal, or request cancellation, follow these steps:

1. Go to your Subscription page. Click on the “Switch” button.

2. At the bottom of the page, choose the “Downgrade” option and then click “Request Downgrade" at the bottom right of the page.

3. You’ll be asked a few quick questions. Providing feedback helps us improve our services.

4. After submitting your feedback, you’ll receive a confirmation message. A Brandboom Account Manager will contact you within 24-48 hours to complete your request.

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