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Downgrade Your Account or Request Cancellation

Learn how to request a downgrade or cancellation from your Subscription page, submit feedback, and wait for a Brandboom Account Manager to complete the request.


Managing your Brandboom subscription, whether to prevent automatic renewal, cancel it entirely, switch plans, or understand pricing options, is straightforward.

How-to

To stop your subscription from renewing automatically, you need to submit a downgrade request before the renewal date. The downgrade will take effect at the end of your current billing cycle, allowing you to use your existing plan until the billing period concludes.

To downgrade your account, prevent automatic renewal, or request cancellation, follow these steps:

1. Go to your Subscription page. Click on the “Switch” button.

2. At the bottom of the page, choose the “Downgrade” option and then click “Request Downgrade" at the bottom right of the page.

3. You’ll be asked a few quick questions. Providing feedback helps us improve our services.

After submitting your feedback, you’ll receive a confirmation message. A Brandboom Account Manager will contact you within 24-48 hours to complete your request.

Additional Information

  • Switching to a Month-to-Month Plan: After downgrading, you can switch to a Month-to-Month plan (Basic and Start Up) by following the on-screen prompts in your account settings. This option provides flexibility without requiring a long-term commitment.

  • Business Plans are only available for Annual and Annual paid Monthly plans.

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